1. Incomplete Spin
Possible Causes:
Overloading or uneven distribution of laundry, resulting in insufficient centrifugal force.
Speed setting too low (e.g., below 800 rpm).
Drain pipe clogged or filter clogged with fibers.
Solution:
Spin no more than 2/3 of the capacity per spin cycle, ensuring even distribution of laundry.
Adjust to high speed (recommended 1200-1500 rpm).
Clean the drain pipe and filter (at least once a month).
2. Machine Vibrates or Noises
Possible Causes:
Not level or uneven floor.
Inner drum bearings worn or motor malfunctioning.
Clothes tangled (e.g., long towels, sheets).
Solution:
Use a level to adjust the base or use rubber anti-vibration pads.
Contact after-sales service for bearing replacement (specialized tools required).
Shake out laundry before spinning to prevent tangling. 3. Unable to Start
Possible Causes:
Power not connected or outlet faulty.
Safety cover not securely closed (some models have a safety switch).
Motor overheating protection triggered (continuous use for over 30 minutes).
Solution:
Check the power cord, outlet, and fuse.
Close the cover again, ensuring the latch is secure.
Let the unit cool for 10 minutes before trying again.
4. Water Leakage
Possible Causes:
Sealing ring is worn or damaged (commonly found in the door seal).
Drain hose connection is loose or cracked.
Solution:
Replace the sealing ring (must match the model, e.g., 30cm diameter).
Use waterproof tape for a temporary repair, or replace the drain hose.
5. Odor or Mold
Possible Causes:
Extended moisture can cause mold growth in the inner drum or rubber parts.
Solution:
Dry the inner drum after each use and keep it ventilated.
Disinfect regularly with white vinegar or a specialized cleaning agent (once a month).
